Exchange Policy

EXCHANGE POLICY

Customers can exchange a product for the same product or any other product of equal or greater value. Exchanges cannot be made for products of lesser value.

 

CREDIT NOTE POLICY

If customer does not want to take a replacement product, a credit note will be issued for the order and customer details. The credit note will be shared via email by Rajwada.  The credit note validity will be 1 month from the date of issuance.

 

REFUND POLICY

Refunds are not encouraged under any circumstances. We recommend exchanges or credit notes instead.